Customer Satisfaction Survey. Century Tools & Machinery Ltd.

Century Tools & Machinery

6640 Davand Dr., Mississauga, Ontario
L5T 2M3 Canada

Local Phone: 905-795-1999

Local Fax: 905-795-9808

Your opinion means a great deal to us here at Century Tools. Please help us improve the service that we provide to by completing this short survey.

Please mark the most appropriate rating
1 - Unacceptable. 2 - Poor. 3 - Good. 4 - Very Good. 5 - Excellent

Customer Relations

How do you rate Century Tools reliability and quality compared to other suppliers?

How responsive are Century Tools contacts compared to other suppliers?

How do you rate Century Tools personnel attitude towards you, our customer?

Communication / Responsiveness

How easy is it to reach your Century Tools contact?

How would you rate Century Tools responsiveness to your needs?

Cost / Quality

How do you rate our response time when requesting a quote?

How do you rate Century Tools competitive price structure?

How do you rate the product quality of Century Tools suppliers?

How do you rate Century Tools packaging?

Delivery

How would you rate Century Tools on-time delivery performance?

How would you rate the accuracy of the shipments you receive from Century Tools?

Technical Capability

Compared to other suppliers, how do you rate Century Tools technical expertise?

How do you rate Century Tools responsiveness to change requests?

Technology

Have you visited our website within the last 30 days?

Did you find it easy to use and helpful?

Please add any comments:

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